Customer Service Representative
Location: Irvine
Posted on: October 26, 2024
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Job Description:
Adecco is currently assisting a local client in filling a
multiple temp to hire Customer Service Representative positions
located in Irvine, CA. This person will be taking high volume in
bound calls working in a call center environment. We are looking
for people who have high energy and display excellent communication
skills.
Responsibilities of the Customer Service Representative
Include:
•Maintain a constant focus on exceeding the customers expectation
the first time, every time.
•Provide timely, quality, front-line support and act as primary
contact for field staff and end users.
•Perform Tier 1 troubleshooting and problem-solving.
•Provide call-handling, incident management, and communication
skills to accurately diagnose incident and determine necessary path
for resolution.
•Provide critical thinking skills to resolve incidents quickly and
consistently.
•Utilize active listening and documentation skills to capture all
steps taken by field staff and end users during support
interaction.
•Demonstrate a good understanding of wireless technology and call
center concepts.
Keywords: , La Mirada , Customer Service Representative, Administration, Clerical , Irvine, California
Click
here to apply!
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