Technical Customer Success Lead
Company: VirtualVocations
Location: Carson
Posted on: October 12, 2024
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Job Description:
A company is looking for a Technical Customer Success Lead to
manage customer relationships and drive commercial success.
Key Responsibilities
Manage and nurture relationships with existing customers, acting as
their primary contact
Lead the onboarding process for new clients, ensuring smooth
integration of solutions
Collect and synthesize product feedback to inform product
development
Required Qualifications
3+ years of experience in customer success or account management in
a B2B SaaS environment
Strong technical aptitude with comfort in developer tools and
APIs
Basic coding skills to write and understand simple code
snippets
Genuine interest in applied AI and its real-world applications
A "founder-ish" background capable of managing multiple priorities
in a startup environment
Keywords: VirtualVocations, La Mirada , Technical Customer Success Lead, IT / Software / Systems , Carson, California
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